Last Updated: June 2026
Novalon Privacy Policy
At Novalon, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you interact with Novalon websites, products, services, community platforms, and ecosystem features.
By accessing or using Novalon services, you acknowledge and agree to the practices described in this Privacy Policy.
Information We Collect
Novalon may collect information that you voluntarily provide when interacting with our websites, products, services, rewards programmes, community platforms, newsletters, support channels, and ecosystem features.
This information may include your name, email address, wallet address, account information, communication preferences, support enquiries, newsletter subscriptions, and any other information you choose to provide.
In addition, certain technical information may be collected automatically when you visit Novalon websites. This may include browser type, device information, operating system, IP address, pages visited, referral sources, session activity, and interactions with website features.
Wallet Addresses & Blockchain Data
Certain Novalon services may involve blockchain technology and digital assets. When interacting with blockchain-related features, rewards programmes, ecosystem integrations, or digital asset services, Novalon may collect and process wallet addresses associated with those activities.
Blockchain transactions are recorded on public distributed networks and may be visible to third parties. While Novalon may associate wallet addresses with ecosystem participation, blockchain data itself is generally public, permanent, and outside the direct control of Novalon.
Users should understand that information recorded on public blockchains may remain publicly accessible indefinitely.
How We Use Information
Information collected by Novalon may be used to provide products and services, facilitate ecosystem participation, process rewards, respond to enquiries, improve user experience, maintain website functionality, communicate updates, deliver newsletters, support community initiatives, and ensure the security and operation of the Novalon ecosystem.
Information may also be used for analytics, fraud prevention, security monitoring, legal compliance, dispute resolution, and the protection of Novalon, its users, and its services.
Cookies & Analytics
Novalon may use cookies, analytics tools, and similar technologies to improve website functionality, understand visitor behaviour, measure performance, and enhance the overall user experience.
These technologies help us better understand how users interact with our websites and services, allowing us to improve content, functionality, security, and performance.
Users may adjust cookie preferences through their browser settings. Disabling certain cookies may affect the functionality of some services.
Legal Basis for Processing
Where applicable, Novalon processes personal information based on one or more lawful grounds, including user consent, contractual necessity, legitimate business interests, compliance with legal obligations, or other lawful bases permitted under applicable data protection laws.
Data Sharing
Novalon does not sell personal information.
Information may be shared with trusted service providers, infrastructure providers, analytics providers, hosting partners, communication platforms, customer support providers, and other third parties where necessary to operate and improve Novalon services.
Information may also be disclosed where required by law, regulation, court order, governmental request, or where reasonably necessary to protect the rights, property, security, or operations of Novalon and its users.
Third-Party Services
Novalon websites and services may contain links to third-party websites, applications, wallets, exchanges, payment providers, analytics platforms, and other external services.
These services operate independently and are governed by their own privacy policies, terms, and practices. Novalon is not responsible for the content, security, availability, or privacy practices of third-party services.
Users should review the privacy policies of any external services they choose to access or use.
Data Retention
Novalon retains personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, maintain security, enforce agreements, and support the operation of our services.
Retention periods may vary depending on the nature of the information and applicable legal requirements.
International Data Transfers
Novalon services, infrastructure providers, and third-party service partners may operate across multiple countries and jurisdictions.
By using Novalon services, you acknowledge that information may be transferred, processed, or stored outside your country of residence, including in locations where data protection laws may differ from those in your jurisdiction.
Where required, Novalon will take reasonable steps to ensure appropriate safeguards are in place for international data transfers.
Data Security
Novalon takes reasonable technical, organisational, and administrative measures to help protect personal information from unauthorised access, misuse, loss, alteration, or disclosure.
While we strive to maintain strong security practices, no website, platform, network, or online service can guarantee absolute security. Users should take appropriate precautions to protect their own accounts, devices, wallets, and personal information.
Your Rights
Depending on your jurisdiction and applicable laws, you may have certain rights regarding your personal information.
These rights may include the ability to request access to personal information, correct inaccurate data, request deletion of information, restrict processing, object to certain forms of processing, withdraw consent, or request data portability where applicable.
Requests relating to personal information may be submitted using the contact information provided below.
Children’s Privacy
Novalon services are not intended for individuals under the age of 18 or the minimum legal age required within their jurisdiction.
Novalon does not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate consent, reasonable steps will be taken to remove such information.
Policy Updates
This Privacy Policy may be updated periodically to reflect changes in legal requirements, technology, business operations, services, or ecosystem developments.
Any material changes will be published on this page and may also be communicated through official Novalon communication channels where appropriate.
Continued use of Novalon services following the publication of updates constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have questions regarding this Privacy Policy, your personal information, or Novalon’s privacy practices, please contact:
Email: [email protected]
Novalon FAQ
Frequently Asked Questions
Find answers about Novalon, transparency, rewards, and ecosystem growth. For more information visit FAQ page.
Novalon is a utility and rewards token built on the Base blockchain, designed to connect real-world commerce, customer rewards, creators, and digital opportunities within a growing ecosystem.
Novalon can be earned through eligible purchases, held as part of the ecosystem, used across future Novalon services, and traded through supported exchanges and trading platforms.
Customers can earn Novalon through eligible purchases made on Novalon Store and participating partner platforms, subject to the current rewards program and promotional offers.
Yes. Novalon’s launch liquidity is publicly verifiable on-chain and locked to help provide transparency, stability, and confidence for holders and participants within the ecosystem.
Yes. Novalon is operated by Novalon Group Ltd, a UK-registered company focused on building a transparent blockchain ecosystem powered by real-world utility and eCommerce.
Transparency is one of Novalon’s core principles. Important project updates, tokenomics changes, rewards updates, and operational announcements will always be published through official channels.
Novalon can be purchased and traded through supported exchanges and liquidity pools. Official trading links and approved platforms will always be published on Novalon’s website and social media channels.
Yes. Major project wallets, including treasury and operational wallets, will be publicly disclosed whenever applicable. Novalon is committed to transparency and allows the community to independently verify wallet activity on-chain.
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